CBC News-‘We are all doing it’: Employees at Canada’s 5 big banks speak out about pressure to dupe customers
General Angela Calla 15 Mar
Employees from all five of Canada’s big banks have flooded Go Public with stories of how they feel pressured to upsell, trick and even lie to customers to meet unrealistic sales targets and keep their jobs. The deluge is fuelling multiple calls for a parliamentary inquiry, even as the banks claim they’re acting in customers’ […]
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