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Hidden cameras capture bank employees misleading customers, pushing products that help sales targets

General Angela Calla 18 Mar

Critic says finance minister must do much more to protect consumers.

Michelle Jeraline says she’s so stressed out by the pressure to sell customers products at TD Bank, it’s affected her health.

The TD employee says she’s usually not acting in the best interest of her clients — she’s trying to sell them products that will help her meet sales targets and keep her from being fired.

Read the full article here: Hidden cameras capture bank employees misleading customers, pushing products that help sales targets | CBC News


Angela Calla is an 19-year award-winning woman of influence which sets her apart from the rest. Alongside her team, Angela passionately assists mortgage holders in acquiring the best possible mortgage. Through her presence on “The Mortgage Show” and through her best-selling book “The Mortgage Code, Angela educates prospective home buyers by providing vital information on mortgages. In light of this, her success awarded her with the 2020Business Leader of the Year Award.

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